Is SurveyMonkey HIPAA compliant?
Only on some plans
Only on some plans. SurveyMonkey offers HIPAA-enabled accounts only to Enterprise customers, through its sales team. Its terms let regulated entities collect PHI only in a HIPAA-enabled account with a BAA in place. Once an account is HIPAA-enabled it can't be switched back, and if the BAA ends, the account is closed.
What to use instead
Google Workspace
BAA terms on vendor page · $8.40/mo per user
Visit Google Workspace (opens in a new tab)Microsoft 365
BAA from the Microsoft 365 Business Basic plan · $7/mo per user
Visit Microsoft 365 (opens in a new tab)See also: Is Google Forms HIPAA compliant? · Is Jotform HIPAA compliant? · Is Typeform HIPAA compliant?
Sources
Last verified . General information, not legal advice.