Is WhatsApp HIPAA compliant?
No
We found no Business Associate Agreement offered on WhatsApp's legal or business-terms pages. HHS's COVID-19 telehealth enforcement discretion, which temporarily relaxed BAA enforcement for communication apps, expired on May 11, 2023, and its transition period ended on August 9, 2023.
What to use instead
Textline
BAA from the HIPAA Essentials plan · See vendor
OhMD
BAA from the Core plan · $300/mo per account
Weave
BAA terms on vendor page · $199/mo per account
Doxy.me
BAA from the Free plan · Free
Sources
- www.whatsapp.com/legal/business-terms
- www.whatsapp.com/legal/business-policy
- www.hhs.gov/about/news/2023/04/11/hhs-office-for-civil-rights-announces-expiration-covid-19-public-health-emergency-hipaa-notifications-enforcement-discretion.html
Last verified 2026-09-24. General information, not legal advice.