Is Zoom (standard) HIPAA compliant?

Only on some plans

Zoom signs BAAs only with customers on paid plans. Pro customers can pick the BAA at checkout, and Business, Business Plus and Enterprise customers go through Sales. The free Basic plan does not come with a BAA.

What to use instead

Sources

• support.zoom.com/hc/en/article
• zoom.us/pricing
• www.zoom.com/en/industry/healthcare/

Last verified 2026-09-24. General information, not legal advice.