HIPAA-compliant fax for therapists and counsellors
Solo and small-group therapy practices usually fax a handful of pages a month (records requests, insurer forms, referral letters), so the deciding question is which plan includes a BAA without a sales call or a long contract. 7 online fax services sign a BAA on a plan you can buy yourself; the cheapest paid option is SRFax ($10.70/mo per account). Verified 2026-09-24.
| Vendor | Signs a BAA? | Cheapest plan with BAA | From | Certifications | Verified |
|---|---|---|---|---|---|
| Doximity DocFax | Yes, all plans | Free | Free | None stated | 2026-09-24 |
| SRFax | Yes, all plans | Healthcare Lite | $10.70/mo per account | None stated | 2026-09-24 |
| WestFax | Yes, all plans | Solo | $14.99/mo per account | HITRUST (type not stated), SOC 2 (type not stated) | 2026-09-24 |
| iFax | Paid plans only | Plus | $24.99/mo per account | SOC 2 (type not stated), ISO 27001 | 2026-09-24 |
| Documo (mFax) | Yes, all plans | Solo Cloud Fax | $25/mo per account | SOC 2 Type II | 2026-09-24 |
| Weave | Yes, all plans | Not stated | $199/mo per account | None stated | 2026-09-24 |
| eFax (Business / Corporate) | Paid plans only | Business | See vendor | HITRUST r2 (eFax Corporate) | 2026-09-24 |
Only services that state a BAA on a self-serve plan are listed; enterprise-only and unstated BAAs are on thefull fax comparison. Ordered by lowest published price, which may assume annual billing.
What to check before you choose
- The BAA is included on the plan you're buying, not only on a higher tier. Each vendor page links to the vendor's own BAA terms.
- The monthly page allowance covers your volume; low-volume plans often cap pages.
- Whether the price shown assumes annual billing, and what month-to-month costs.
- Whether you can keep your existing fax number (number porting).
- Where received faxes are stored and for how long, so they fit your records-retention policy.
General information, not legal advice. Confirm BAA terms with the vendor before sending protected health information.